Warning: This post contains profanity. If you are easily offended, may I suggest that these aren’t the droids you’re looking for, and that you move along. Thank you.
Good evening, dear reader. I am settling well into the cycle of sleep-work-domesticity-rinse-repeat that is life, and I’m actually quite happy. I love Adrianne and the kids more every day. My job is enjoyable – not my dream job, mind you, but I’m working on that. I’ve got time for creative endeavors, and recently I’ve found new strategies for unleashing creativity1 (so much so that I now have too many projects going, one could argue).
So what could possibly make me want to visit bodily harm upon another human being? Well, I’ve got a story to tell, and I promise you it’s true. . .
I have recently returned to answering the phone at work. For the past five or six weeks, my office phone went straight to voicemail, and a computerized voice informed the caller that I have recently undergone surgery and am unable to use the phone. The voice then provided my email address and asked the caller to contact me there. Not surprisingly, I still got voice messages in which people would leave their return numbers. Bloody brilliant.
Well, now – instead of my laptop talking to whomever is calling – I answer the phone. I state the name of the organization for which I work and my first name. Then the conversation goes a bit like this.
Me – [identify organization and self]. How may I help you?
Caller – (hesitantly) I’m trying to reach [insert my full name here].
Me – This is he.
Caller – But. . . Wait. . . I mean (slowly, usually more loudly) [my full name].
Me – (to myself) I’m the one with the speech impediment, jackass. Your speech is already clear, the Foxworthy drawl notwithstanding. (out loud) Yes, sir/ma’am, this is he.
Caller – This is him?
Me – Yes.
Caller – You mean the guy from [some random conference or training session where we met sometime in the past eighteen months].
Me – Yep, that’s the one. This is he.
Caller – Really?
Me – (internal monologue) No, fartknocker, he’s out drinking, and I just enjoy fucking with people. Now what the hell do you want? (external dialogue) Yes, sir/ma’am. Really. How may I help you?
Caller – You don’t sound like yourself.
Me – (internal) No shit. Thanks for reminding me. Quit wasting my time, dickhead. (external, and dripping with sarcasm) I know. I had surgery a few months ago. Now I’m relearning how to speak without a tongue. (cheerfully) How may I help you?
Caller – Oh. . . I’m so. . . But. I thought. . .Real? . . . I was just calling. . .
Me – (internal) OMG, if this takes any damn longer, I’m going to reach through the phone and smack the shit out of you. (external) Is there something I may help you with today, sir/ma’am?
Eventually, the caller gets to the point. Eventually. If this had just happened once today, it probably wouldn’t have fazed me. It happened six times. Sure, there were variations in the blather; some callers adapted to the situation with slightly more ease than others.
I know that I’m being overly sensitive. I’m aware of that fact, but I don’t really care. When one caller today asked if I was kidding around with her, I really wanted to elevate my voice and utilize verbiage that would likely have resulted in my termination. I’m not supposed to call one of the stakeholders in our organization “dumb bitch,” after all. At least not to her face. Or ear. Whatever.
Eventually word will get around that I “don’t sound like myself.” I’m sure that will help. In a few months, I’ll get the prosthetic that will help me speak more clearly. Perhaps the combination of the prosthetic and dentures will help with the salivation issues that I’m having (I was warned of potential dry mouth; actually, I can’t stop drooling on myself – horrible when I’m on the phone) since they’ll be covering up some of the tissue in my mouth that causes salivation when stimulated. Maybe I’ll have some speech therapy.
The point is – I know this is a temporary situation. I know I’m spitting into the wind over something that will not be an issue in six to nine months.
But it is an issue now. And it bugged me. And it got me down. What can I say, it hurt my feeling.
So thanks for listening. I really do appreciate it.
Until next time, dear friends, take care of each other.
Kites rise highest against the wind; not with it. – Winston Churchill
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1 – Have you ever heard of Merlin Mann? If you’re interested in fueling your own creativity, there are recordings of some fantastic lectures by Mr. Mann that will blow your mind. Drop me a line (paduanbenedick [at] gmail [dot] com) if you’d like some help tracking them down.

